Terms & Conditions

Terms & Conditions

Last updated October 25, 2024

Standard Disclaimers for Residential Customers


ADT Command + Control Disclaimers for Residential Customers

ADT Command Interactive Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT-monitored alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Command Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Command Interactive Solutions Services/Equipment. All ADT Command Interactive Solutions Services are not available with the various levels of ADT Command Interactive Solutions Services. All ADT Command Interactive Solutions Services may not be available in all geographic areas. Standard message and data rates may apply to text alerts. You may be required to pay additional charges to purchase equipment required to utilize the ADT Command Interactive Solutions Services features you desire.

Traditional w/ Fire


Traditional $44.99

$99.00 Customer Installation Charge. 36-Month Monitoring Agreement required at $44.99 per month ($1,079.76). 24-Month Monitoring Agreement required at $55.99 per month ($1,343.76) for California. Form of payment must be by credit card or electronic charge to your checking or savings account. Early termination fees apply. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. ADT Command Interactive Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Command Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Command Interactive Solutions Services/Equipment. All ADT Command Interactive Solutions Services are not available with the various levels of ADT Command Interactive Solutions Services. All ADT Command Interactive Solutions Services may not be available in all geographic areas. Standard message and data rates may apply to text alerts. You may be required to pay additional charges to purchase equipment required to utilize the ADT Pulse Interactive Solutions Services features you desire.

Remote $55.99

$129.00 Customer Installation Charge. 36-Month Monitoring Agreement required at $55.99 per month ($1,343.76). 24-Month Monitoring Agreement required at $55.99 per month ($1,535.76) for California. Form of payment must be by credit card or electronic charge to your checking or savings account. Early termination fees apply. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. ADT Command Interactive Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Command Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Command Interactive Solutions Services/Equipment. All ADT Command Interactive Solutions Services are not available with the various levels of ADT Command Interactive Solutions Services. All ADT Command Interactive Solutions Services may not be available in all geographic areas. Standard message and data rates may apply to text alerts. You may be required to pay additional charges to purchase equipment required to utilize the ADT Pulse Interactive Solutions Services features you desire.

Video Lite $63.99


$149.00 Customer Installation Charge. 36-Month Monitoring Agreement required at $63.99 per month ($2,303.64). 24-Month Monitoring Agreement required at $63.99 per month ($1,535.76) for California. Form of payment must be by credit card or electronic charge to your checking or savings account. Early termination fees apply. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. ADT Command Interactive Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Command Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Command Interactive Solutions Services/Equipment. All ADT Command Interactive Solutions Services are not available with the various levels of ADT Command Interactive Solutions Services. All ADT Command Interactive Solutions Services may not be available in all geographic areas. Standard message and data rates may apply to text alerts. You may be required to pay additional charges to purchase equipment required to utilize the ADT Pulse Interactive Solutions Services features you desire.

Video & Home Automation $65.99

$199.00 Customer Installation Charge. 36-Month Monitoring Agreement required at $65.99 per month ($2,375.64). 24-Month Monitoring Agreement required at $65.99 per month ($1,583.76) for California. Form of payment must be by credit card or electronic charge to your checking or savings account. Early termination fees apply. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. ADT Command Interactive Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Command Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Command Interactive Solutions Services/Equipment. All ADT Command Interactive Solutions Services are not available with the various levels of ADT Command Interactive Solutions Services. All ADT Command Interactive Solutions Services may not be available in all geographic areas. Standard message and data rates may apply to text alerts. You may be required to pay additional charges to purchase equipment required to utilize the ADT Pulse Interactive Solutions Services features you desire.

Disclaimers for Small Business Customers

Premise Secured (SMB Secure) $49.99

$249.00 Customer Installation Charge. 36-Month Monitoring Agreement required at $49.99 per month ($1,799.64). 24-Month Monitoring Agreement required at $49.99 per month ($1,199.76) for California. Form of payment must be by credit card or electronic charge to your checking or savings account. Early termination fees apply. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. Standard message and data rates may apply to text alerts. You may be required to pay additional charges to purchase equipment required to utilize the ADT Command Interactive Solutions Services features you desire.


Total Productivity (SMB Complete) $65.99

$599.00 Customer Installation Charge. 36-Month Monitoring Agreement required at $65.99 per month ($2,375.64). 24-Month Monitoring Agreement required at $65.99 per month ($1,583.76) for California. Form of payment must be by credit card or electronic charge to your checking or savings account. Early termination fees apply. Offer applies to business owners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. ADT Command Interactive Services, which help you manage your business surveillance and automation, requires the purchase and/or activation of an ADT-monitored alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. All ADT Command Interactive Solutions Services are not available with the various levels of ADT Command Interactive Solutions Services. All ADT Command Interactive Solutions Services may not be available in all geographic areas. Standard message and data rates may apply to text alerts. You may be required to pay additional charges to purchase equipment required to utilize the ADT Command Interactive Solutions Services features you desire.

General

Additional charges may apply in areas that require guard response service for municipal alarm verification. Local permit fees may be required. Prices and offers subject to change and may vary by market. Additional taxes and fees may apply. Satisfactory credit required. A security deposit may be required. Simulated screen images and photos are for illustrative purposes only.

1. Services Provided by Advanced Home Pros, a national authorized dealer connecting customers with top-tier TV, Internet, and Home Security service providers. Advanced Home Pros act as an independent sales and marketing partner to help you identify the best available service options for your home. We do not manufacture or directly provide service installation, but instead partner with leading companies including but not limited to DIRECTV, AT&T, ADT, T-Mobile, and Frontier. All installations, billing, and ongoing service are handled by the respective provider.

2. Eligibility You must be at least 18 years old and legally authorized to enter into binding contracts in your jurisdiction to use our services. By engaging with Advanced Home Pros, you confirm that the information you provide is accurate and that you are the authorized account holder or homeowner for the property where services are being installed.

3. Referral & Partner Program Advanced Home Pros offers a Referral and Partner Program through which qualified individuals or businesses may earn commissions for referring customers. Participation in this program is subject to additional agreements and approval by the Company. We reserve the right to terminate or modify the program at any time, with or without notice.

4. Commissions and Payments If you are a Referral Partner, all commissions are paid based on confirmed and qualified installations by the service provider. Payments are typically issued weekly but may be subject to verification delays. Fraudulent activity or chargebacks may void eligibility for commission.

5. Customer Responsibilities It is your responsibility to: - Provide accurate and up-to-date information. - Confirm the terms and conditions of the third-party provider before agreeing to service. - Understand that any billing, equipment, or installation issues are between you and the provider. We are here to support and advocate on your behalf but are not responsible for the performance or obligations of third-party service providers.

6. Cancellations and Changes Orders may be canceled or modified only before installation has occurred. After installation, any cancellation, refund, or contract adjustments are governed by the terms of the third-party service provider.

7. Disclaimers Advanced Home Pros makes no warranties or guarantees regarding the services provided by third-party vendors. We are not liable for outages, delays, or damages caused by third-party services. All service levels, pricing, and promotional offers are subject to change based on availability and provider policies.

8. Limitation of Liability To the maximum extent permitted by law, Advanced Home Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of our services or any third-party provider services.

9. Privacy Policy Your privacy is important to us. By using our services, you also agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.


10. Changes to These Terms We reserve the right to update or change these Terms at any time. Your continued use of our services after any changes constitutes acceptance of those changes.


11. Governing Law These Terms are governed by the laws of the State of [Your State], without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Pleasant Grove, Utah.


12. Contact Us For any questions about these Terms, please contact us: Advanced Home Pros Phone: 866-960-3069 Email: [email protected] or visit our Website: https://advancedhomepros.com