Privacy Policy

Last updated October 24, 2024

This Privacy Policy applies to Advanced Home Pros and its affiliate partners, including but not limited to Advanced Home Pros Solar and TYB Enterprises Inc (collectively, “Advanced Home Pros,” “we,” “us,” or “our”); and your use of the (i) this website and any other website operated by Advanced Home Pros (the “Site”) or other similar applications operated by Advanced Home Pros (together, with the Site, the “User Interfaces”) and (ii) any combination of products and services we provide or that can be purchased or accessed via any User Interface (the “Services”).

We are sensitive to the private nature of the information you provide to us, and we are committed to protecting your privacy through commercially reasonable means. This Privacy Policy describes the information we collect, how we collect it, and how we use and share it in connection with the Services. The policy also describes our information processing activities on behalf of third parties and your choices regarding use, access, and correction of your personal information.

1.Information Collection and Use

Advanced Home Pros collects and stores certain information from or about you that can be used to uniquely contact, identify, or locate you (“Personal Information”). When using any User Interface, you may provide us with Personal Information including, but not limited to, your name, home or business address, phone number, email address, location, or zip code. If you are a Advanced Home Pros employee, Personal Information may also include certain employee- and work-related information. We also collect non-personally identifiable information, including your IP address, search preferences related to specific searches, location, and interactions with our User Interfaces. When we link non-personally identifiable information with Personal Information, we will treat it as Personal Information under this Privacy Policy.

If you use the User Interfaces to obtain advice services for or about another person, we may collect the name of, and information about, that individual. You must make sure that you have the right to provide such information. By providing any Personal Information of another person, you represent that you have all necessary authority and/or have obtained all necessary consents from such person to enable us to collect, use and disclose such Personal Information as set forth in this Privacy Policy.

2. Information Sharing

Advanced Home Pros only shares your Personal Information as authorized by you or as disclosed in this Privacy Policy, including the following:

a ADT Security Services or Alarm.com

Advanced Home Pros Agents: Many of the services we provide require us to hire other companies to help us with these tasks (e.g., handling e-mail, analyzing data, marketing our products and services, or handling credit card transactions). The companies we employ to help us with these tasks have access to Personal Information to perform their functions, but they may not use it for other purposes. Advanced Home Pros acts in good faith to require all agents to whom Personal Information is disclosed to enter into confidentiality agreements and to agree to act in a manner consistent with the relevant principles articulated in this Policy.

Advertisements, Marketing Material and Other Offers: Unless you tell us that you do not want to receive these offers and subject to applicable law, Advanced Home Pros or those companies that we have a commercial relationship with, may occasionally send advertisements, marketing material, or other offers that we think might be of interest to you. If you do not want to receive these advertisements, marketing material or other offers, please email
[email protected]

Where required by law, we will seek your consent prior to sending you any marketing materials. To the extent allowed by law, the provision of your email and phone number to us constitutes your prior express written consent and electronic signature, authorizing us to contact you at that email address and phone number, including through the possible use of an automatic telephone dialing system or artificial or prerecorded voice, live calls, and text messages, for both promotional and informational reasons. You agree that this consent may be assigned by us to third parties and affiliates. You are not required to provide such consent to make a purchase. By providing your telephone number to us, you certify that this is your own number that you own, and not a line owned or used by another, and that you will immediately notify us if your number changes or is reassigned. You agree to indemnify us if this is not the case and if the future owner or user of the number makes a claim against us for contact at that number. You may opt out of such contact at any time and through any of the reasonable methods outlined herein. A copy of Advanced Home Pro’s written Do-Not-Call Policy will be provided upon request.

Future Business Transfers: We may transfer your information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets or stock, including in connection with any bankruptcy or similar proceedings.

Compliance with Law and Other Disclosures: Advanced Home Pros reserves the right to release Personal Information in order to comply with applicable law and when we believe that disclosure is necessary to comply with a judicial proceeding, court order, or legal process served on us. We may also release Personal Information to enforce or apply the terms and conditions applicable to our products and services, protect us or others against fraudulent or inappropriate activities, or otherwise protect the rights, property or safety of Advanced Home Pros, our affiliated companies, our customers, or others.

Advanced Home Pros User Interfaces may include links to third-party websites and use third-party services. If you submit personal information to any third-party websites or service providers, your information is governed by their privacy policies. This Privacy Policy does not address the privacy practices of any third-party websites or service providers.

3. Consent

Each time you provide any personal information to us through our User Interfaces or the Service, you consent to the collection, use, and disclosure/sharing such information according to this Privacy Policy. Where required, consent for the collection, use, and disclosure/sharing of your information may be obtained either expressly or implied. Your express consent may be given in writing, verbally or electronically. Your implied consent may be given through an action you have taken, such as supplying your personal information for a specified purpose. If you do not notify us, we will consider you to have consented to our continued use and disclosure/sharing of your personal information. Revoking consent to collection, use and/or disclose/share your information for certain purposes may affect our ability to provide you with Service(s). You may contact us using the information below.

4. Information Protection

Advanced Home Pros limits access to your Personal Information and seeks to use reasonable organizational, technical, and administrative measures to protect your Personal Information. Unfortunately, no information transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the information below.

5. Accessing or Changing Your Personal Information

If you want to change, access, or delete your Personal Information, please contact us at [email protected]

To protect your privacy and security, we may need to verify your identity before granting access or making changes to your Personally Information. If you have created a profile on any of the Services, your e-mail address and password may be required to access your profile information.

We will retain your information for as long as your account is active or as needed to provide you services. In addition, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you are a California resident, please see the “California Privacy Rights” section below for more information about your rights and choices.

6.Children’s Privacy

Advanced Home Pros User Interfaces are intended for a general audience, and Advanced Home Pros does not knowingly collect any Personal Information from individuals under the age of 18. In addition, individuals under the age of 18 are not eligible to use any of the Services. Thus, Advanced Home Pros will confirm you are at least 18 years old before selling any Services to you, by obtaining your date of birth and running your credit over the phone with you (once we obtain your consent).

7. State-Specific Privacy Notices

The following notices apply to certain Advanced Home Pros customers who reside in states that have adopted consumer privacy laws and regulations (collectively, “State Privacy Laws”), including the following:

California: the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act (CPRA);
Colorado: the Colorado Privacy Act;
Connecticut: Connecticut Data Privacy;
Delaware: the Delaware Personal Data Privacy Act;
Florida: the Florida Digital Bill of Rights;
Indiana: the Indiana Data Privacy Law;
Iowa: the Iowa Act Relating to Consumer Data Protection;
Kentucky: the Kentucky Consumer Data Protection Act;
Montana: the Montana Consumer Data Privacy Act;
Nebraska: the Nebraska Data Privacy Act;
New Hampshire: the New Hampshire Privacy Act;
New Jersey: the New Jersey Data Privacy Act;
Oregon: the Oregon Consumer Privacy Act;Tennessee: the Tennessee Information Privacy Act;
Texas: the Texas Data Privacy and Security Act;
Utah: the Utah Consumer Privacy Act;
Virginia: the Virginia Consumer Data Protection Act;

Not all of the State Privacy Laws are effective as of the date of this Privacy Policy, and several of the State Privacy Laws do not apply to Advanced Home Pros.

A. Privacy Notices Regarding Personal Information Collected or Maintained by Advanced Home Pros

Under certain State Privacy Laws, including the CCPA and CPRA, Advanced Home Pros customers who are residents of those states may request certain information about Advanced Home Pros privacy practices including the personal information Advanced Home Pros has collected, where it was sourced from, what it is being used for, whether it is being disclosed to third parties for business purposes, sold to third parties, and to whom it is being disclosed or sold in the previous 12 months.

i Information Advanced Home Pros Collects

The table below summaries the personal information Advanced Home Pros may collect from you and how Advanced Home Pros may use or share that information.

ii. information Advanced Home Pros Collects

See Section 1 of this Privacy Policy for details about the business and/or commercial purposes for which Advanced Home Pros uses the Personal Information that it collects (see categories 1-8, above).

iii. Sources of Information

Advanced Home Pros receives the Personal Information that it collects (see categories 1-8, above) from the following sources:

Directly from you, e.g., from forms you complete or products and services you purchase from Advanced Home Pros

Indirectly from you, e.g., from observing your actions on Advanced Home Pros Site.

From third parties, e.g., from Advanced Home Pros third-party partners or service providers.

iv. Third-Party Sharing

See Section 2 of this Privacy Policy for details about the business and/or commercial purposes for which Advanced Home Pros shares the Personal Information that it collects (see categories 1-8, above). Advanced Home Pros may share or disclose the Personal Information with the following recipients:

Sub-Dealers Service providers

Affiliates

Advertisers

Partners Parent or subsidiary organizations

Internet cookie information recipients

Advanced Home Pros does not sell or share personal information to third parties for the purpose of cross-contextual behavioral advertising. Further, Advanced Home Pros does not knowingly sell or share personal information of minors under 16 years of age.

B. Sale of Personal Information

In the previous 12 months, Advanced Home Pros has not sold your personal information in the enumerated categories above.

C. Consumer Rights Under State Privacy Laws

To the extent applicable under the State Privacy Laws, you may have the following rights in connection with your personal information: rights.

1. The right to request Advanced Home Pros to disclose the personal information we collect from you;

2. The right to request Advanced Home Pros to disclose if we sell your personal information;

3. The right to request Advanced Home Pros to delete your personal information, subject to exceptions under applicable State Privacy Laws;

4. The right to request Advanced Home Pros to opt-out of the sale, use, or disclosure of your personal information for targeted advertising purposes;

5. The right to correct inaccurate personal information; and

6. The right to be free from discrimination if you exercise and of the above

D. Exercising Your Rights: Verifiable Consumer Requests and Opting Out:

Submitting Requests: To exercise your rights stated above, contact Advanced Home Pros by submitting a request to [email protected] asking them to Delete Your Personal Information or by calling Advanced Home Pros, toll-free, at 888-520-9212

Authorizing an Agent: You may also authorize an agent to act on your behalf to exercise the rights stated above. To authorize an agent please provide written authorization to Advanced Home Pros at the contact information listed in Section 12 of this Privacy Policy, below.

Verifying your Request: Upon receiving your request Advanced Home Pros will verify the request by matching the information provided to the personal information Advanced Home Pros currently has.

8. Cookies, Web Beacons, and Website Analytics

Cookies and similar tracking technologies, such as beacons, scripts, and tags, are small bits of code, usually stored on a user’s computer hard drive or device, which enable a website to “personalize” itself for each user by remembering information about the user’s visit to the website.

As described in more detail below, our Site may use cookies to store your preferences, display content based upon what you view on our Site to personalize your visit, analyze trends, administer the Site, track users’ movements around the Site, serve targeted advertising and gather demographic information about our user base as a whole. On other User Interfaces, we may use Anonymous Device IDs and/or Advertiser Identifiers in a manner similar to our use of cookies on our Site.

A. Advanced Home Pros Cookies (First-Party Cookies):

Advanced Home Pros may use our cookies to improve your web-browsing experience. For example, we use a cookie to reduce the time it takes for you to submit purchase requests by storing a registered user’s e-mail address so that the user does not need to enter their e-mail address each time that they login to Advanced Home Pros. We will also use a cookie to keep track of your search criteria while you are engaging Advanced Home Pros services. Advanced Home Pros cookies are associated with a user’s Personal Information. However, no third party may use the information we collect through our cookies for their own purposes.

B. Third Party Cookies

Advanced Home Pros also works with third parties that place cookies on our Site to provide their services, including:

Ad Targeting: We work with third-party advertising companies to serve ads while you are visiting our Site and permit these companies to place and access their own cookies on your computer while serving advertisements on this Site. These companies may use information obtained through their cookie (which does not include your name, address, e-mail address or telephone number) about your visits to our Site and other websites, in combination with non-personally identifiable information about your purchases and interests from other online sites in order to provide advertisements about goods and services of interest to you. Other companies’ use of their cookies is subject to their own privacy policies and not ours

Data Providers: We also allow data providers to collect web log data from you (including IP address and information about your browser or operating system), when you visit our Site, or place or recognize a unique cookie on your browser to enable you to receive customized ads or content. These cookies contain no personally identifiable information. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address, that we may share with data providers solely in hashed, non-human readable
form

Analytics/Measurement: We also use third-party analytics cookies to gain insight into how our visitors use the Site, to find out what works and what does not, to optimize and improve our websites and to ensure we continue to be interesting and relevant. The data we gather includes which web pages you have viewed, which referring/exit pages you have entered and left from, which platform type you have used, date and time stamp information and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our Site. We also make use of analytics cookies as part of our online advertising campaigns to learn how users interact with our website after they have been shown an online advertisement, which may include advertisements on third-party websites.

Remarketing Pixel Tags: In addition, we may share web site usage information about visitors to our Sites with third-party advertising companies for the purpose of managing and targeting advertisements and for market research analysis on our Site and other sites. For these purposes, we and our third-party advertising companies may place pixel tags (also called clear gifs) on some of the pages you visit on our Site. We will then use the non-personally identifiable information that is collected using these pixel tags to serve you relevant advertisements when you are visiting other sites on the Internet. These advertisements may be targeted to specific searches you conducted on Advanced Home Pros during earlier browsing sessions.

Flash Cookies: Our partners, who may provide certain features on our site or display advertising based on your browsing activity, also use Local Shared Objects such as Flash cookies, and Local Storage such as HTML5, to collect and store content information and preferences. Various browsers may offer their own management tools for removing HTML5 local storage.

C. Opting Out of Cookies

We provide you with choices regarding the use of cookies as described in this Privacy Policy. However, our Site is not currently configured to respond to Do Not Track signals. If you would prefer that we did not use cookies when you visit our Site, check with your browser’s settings and “help” menu for how to configure your settings to reject cookies.

D. Mobile Devices, Anonymous Device Identifiers and Hashed IDs

We and/or data providers that we have engaged may collect and store a unique identifier matched to your mobile device, in order to deliver customized ads or content while you use applications or surf the internet or identify you in a unique manner across other devices or browsers. To customize these ads or content, we or a data provider may collect de-identified demographic or other data about you (received from third parties) either to data you voluntarily have submitted to us, e.g., your email address, or to data passively collected from you, such as your device identifier or IP address. However, we will share your email address solely in hashed, non-human readable form. If you no longer wish to receive interest-based advertising on your mobile device browser or applications, please refer to your device’s operating system settings.

Please keep in mind that, without cookies or similar tracking technologies, you may not have access to certain features on our Site, including access to your profile/account and certain personalized content. Removing all cookies from your computer could also affect your subsequent visits to certain web sites, including our Site, by requiring that, for example, you enter your username and password to access the employee or dealer program components of the Site.

9. Third-Party Websites

Advanced Home Pros User Interfaces may include hyperlinks to other websites not under Advanced Home Pros control. Advanced Home Pros is not responsible for, and this Privacy Policy does not apply to, the privacy practices of those sites or of any companies that Advanced Home Pros does not own or control. Advanced Home Pros does not endorse any of these websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages. In addition, should you initiate a transaction on a website linked to the Advanced Home Pros User Interfaces, the information that you submit to complete that transaction becomes subject to the privacy practices of the operator of that linked website. Advanced Home Pros encourages you to seek out and read that website’s privacy policies to understand how Personal Information that is collected about you is used and protected.

10. Privacy Policy Changes

Advanced Home Pros may change this Privacy Policy at any time. If we make material changes, we will notify you by email (sent to the e-mail you provided to us) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. The most-recent version of this Privacy Policy is reflected by the version date located below. This Privacy Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

11. Do Not Track Disclosures

As noted in Section 8 of this Privacy Policy, our Site is not designed to respond to “do not track” signals received from browsers. To learn out to opt out of interest-based advertising in the United States, please visit

https://optout.networkadvertising.org/

12. Contact Information

You can contact us about this Privacy Policy by writing us at:

Advanced Home Pros
Attn: Legal Department

978 S Main St.

Pleasant Grove, UT 84062

[email protected]

Contact Info:
[email protected]
888-520-9212